Have some questions about PARK MAUI? Check out our FAQs
PARK MAUI is a parking management program that strives to implement data-driven solutions for parking at beach parks, in business districts, and on streets throughout our island’s most heavily utilized areas. Parking management refers to the strategies that optimize the utilization of parking resources while making parking easy, convenient, and accessible. Parking management strategies are successful when they are implemented incrementally and adjusted over time based on data. When parking demand clusters in certain areas, parking policies can mitigate congestion and improve access. Strategic investments in technology will streamline parking management and transform parking into a customer-friendly component of the overall transportation system. PARK MAUI will be expanded over time. Initial strategies will be demonstrated in select pilot locations in preparation for further expansion.
You are eligible if you have a valid driver’s license and your physician/APRN certifies your mobility disability and that due to a disability you:
Visitors to Hawaii with a disability parking permit issued by authorities of other states or countries. Pursuant to Hawaii Revised Statutes §291.51-7, disability parking permits that have been issued by authorities of other states and countries may be used for the purpose of parking in reserved accessible parking spaces. All parking fees will apply.
It should also be noted that: Effective July 1, 2021
As required by HRS §291-55, temporary (red) placards, long term (blue) placards, and special license plates will no longer provide a parking meter fee exemption. All three permit types will continue to allow a vehicle to park in a reserved accessible parking space and will continue to be issued to applicants with a qualifying mobility disability.
Pursuant to Hawaii Revised Statutes §291.51-7, disability parking permits that have been issued by authorities of other states and countries may be used for the purpose of parking in reserved accessible parking spaces. All parking fees will apply.
The Disability and Communication Access Board (DCAB) will begin issuing Disabled Paid Parking Exemption Permits (DPPEP) to qualified applicants that may be used by the permittee to park a vehicle:
(1) in a reserved accessible parking space
(2) in a metered parking space without payment of the fee for the first 2.5 hours or the maximum time the meter allows, whichever is longer, or
(3) in an area where the parking fee is collected via an unattended pay station without payment of the fee for the first 2.5 hours.
To qualify for the DPPEP, an applicant must have a qualifying mobility disability, possess a valid driver’s license, and have one of the following conditions (§11-219-6.25, HAR):
1. The applicant cannot reach above the applicant’s head to a height of 42 inches from the ground due to a lack of finger, hand, or upper extremity strength or mobility;
2. The applicant cannot approach a parking meter due to use of a wheelchair or other mobility device; or
3. The applicant cannot manage, manipulate, and insert coins, bills, or cards in a parking meter or pay station due to a lack of fine motor control in both hands.
If you are applying for a first time DPPEP or renewing an expiring DPPEP,
You must submit:
Mail both documents to:
DCAB
P.O. Box 3377
Honolulu, HI 96801
If you are applying for a replacement of a mutilated DPPEP that is still valid,
You must submit:
Mail both documents to:
DCAB
P.O. Box 3377
Honolulu, HI 96801
If you are applying for a replacement of a lost, stolen, or confiscated DPPEP that is still valid,
You must submit:
Mail both documents to:
DCAB
P.O. Box 3377
Honolulu, HI 96801
The PARK MAUI program seeks to achieve the following core objectives:
Planning and policy work began in 2021. The County of Maui anticipates implementing the PARK MAUI parking management program at pilot locations starting summer 2023. Refer to program roadmap for the latest updates.
There are a number of ways to hear PARK MAUI updates and to participate in the planning process. These include:
Parking is a key element of the overall transportation system, so the PARK MAUI parking management will primarily be the responsibility of the Maui Department of Transportation (MDOT). As with most MDOT programs, the Department will contract with experienced vendors to provide the hardware, software, staffing, and services.
A parking operator, Diamond Parking, will essentially serve as the County’s “Parking Department” to provide a comprehensive set of services including customer support, parking compliance monitoring, revenue collections and counting, installation and maintenance, and other related services. The Parking Operator also has the responsibility of providing the hardware and software systems for managing citations and permits, and for supporting the other paid parking vendor systems that the County selects.
MDOT will oversee the Parking Operator contract, and other roles and responsibilities are spread out amongst various County departments. Interdepartmental coordination is essential for an effective parking operation.
In February 2020, the Hawaii Tourism Authority reported visitor arrivals to Maui hit an all-time high with over 3 Million visitors per year. The Department of Business, Economic Development and Tourism in May of 2022 indicated that visitor arrivals are expected to exceed pre-pandemic highs. This escalation of demand puts a strain on County infrastructure including parking. The County is at a crossroads with a choice to keep building more and more parking or to better manage the parking we have by improving efficiencies and operations. The PARK MAUI parking management program is aimed at addressing the latter.
PARK MAUI will offer a Maui Resident Program so that residents with a Maui County address on their driver’s license can register to qualify for free and discounted parking. There will be an easy application process for residents to register.
Eligible Maui County residents that register for the Maui Resident Program will receive free parking at all PARK MAUI beach locations. Within small towns, Hawaii residents will receive two hours FREE in off-street lots and garages in Lahaina and Wailuku towns and a discounted fee for additional hours (cost will be announced soon).
Employees within the small towns and around the resort areas will be able to apply for an employee permit so that they do not need to worry about moving their car during a shift.
Yes. Part-time and non-residents will be required to pay for parking at all PARK MAUI paid parking locations, but the paid parking experience will still be easy and convenient. Non-residents will have the option to pre-purchase a bulk parking pass online or upon arrival to the island. Alternatively, they could pay for parking à la carte at a pay station or with the PARK MAUI mobile application.
There will be two tiers for non-resident parking passes: a Premium Pass and a Standard Pass. The purchase of a Premium Pass will provide non-residents unlimited access to all beach parks and town locations in the program. The Standard Pass will include access to only PARK MAUI beach park locations. To access the premium locations, passholders with the Standard Pass will still need to pay for that parking à la carte. Passholders will still be subject to any posted time limits.
There will be pay stations and a PARK MAUI mobile application in order to pay for parking à la carte. Premium passholders will not be required to pay an additional fee at any locations since they are all included within the price of the pass.
The County will be working with our parking consultant to develop a fee structure. Once the County Council approves the fee structure, then the parking rates will be published on this parkmaui.com website. Information will also be shared via social media, the press, visitor industry and various community outreach efforts.
À la carte paid parking rates may vary by location and by time of year based on demand. Furthermore, destinations with limited access or sensitive resources will be priced at a premium to mitigate overuse. Through this process, locals can rest easier knowing that use of the most precious locations comes at a higher price – which is then reinvested into the maintenance and stewardship of the beloved sites. Certain destinations experience overcrowding, and sensitive resources are at risk of overuse, so tiered pricing will also help distribute demand to alleviate congestion. Use of the most precious locations comes at a higher price for non-residents - which can then be reinvested.
The Maui County Code will define the range of acceptable hourly rates, frequency of updates, and allowable increments for parking rate changes. The rates may be adjusted in increments of $.25 at a time, not more than once per month, and no more than $2.00 per year. Exceptions will be applied during special events. Currently, the County of Maui is in the process of updating the County Code, which is an instrumental step for parking management.
The rate structure at County park and beach locations will differ from the commercial areas since there are different parking management challenges:
Hawaii residents that register for the Maui Resident Program will not have to pay for parking at PARK MAUI beach locations. Part-time and Non-residents will have the option to pre-pay for this parking by purchasing a parking pass.
Hawaii residents that register for the Maui Resident Program will receive two hours FREE in off-street lots and garages in Lahaina and Wailuku towns and a discounted fee for additional hours. Non-residents will pay an hourly rate.
For paid parking locations, there will be the option to pay at either at a pay station or through a mobile application. Hourly rates may vary by location, and periodic adjustments to the rates will be made based on parking utilization data.
The PARK MAUI program will include plans for employee parking to ensure that employees have convenient, accessible, and affordable parking options. An employee parking permit program will be offered in paid parking locations, and employee parking permit areas will be identified. Typically, the most convenient on-street parking should be prioritized for customers for ease of access, so employee parking will be encouraged in perimeter and off-street locations when possible. The employee parking permit rates will be affordable, and further discounts will be offered to qualifying low-income employees.
When the County of Maui’s PARK MAUI parking management program (pilot phase) launches this summer, LOCAL RESIDENTS – those with a valid Hawaii State Driver’s license – will enjoy:
Our community will also benefit from the surplus parking funds that will be reinvested for parking operations, County parks, transportation programs, town improvements, and cultural and environmental sites.
Sign-up for a notification to register. Once you register you will be able to download the mobile app to start a parking session or go to one of the pay stations and scan your valid Hawaii Driver's license for your free or discounted parking.
The program is license plate based. Whether you use the app or the pay station to start your parking session, you will be asked to enter your vehicle's license plate.
These days there are lots of residents that have vehicles they rent out to visitors using Turo or a similar platform. If we based the program only on the license plate, people renting those cars would avoid the non-resident fees.
You can pre-register with the mobile app, or have your driver’s license validated ahead of time and start your parking session when you get to the beach. If you do not get the mobile app you will need to scan your license at the pay station. Keep in mind, it is the law to have your license whenever you are operating a vehicle - including parking.
After the pay station scans the barcode on the back of the drivers license, it will verify the local resident status to allow the use of the Kamaʻaina rate. The system does not retain any personal information after the validation is done.
PARK MAUI will offer a Maui Resident Program so that residents with a Maui County address on their driver’s license can register to qualify for free and discounted parking. There will be an easy application process for residents to register.
Eligible Maui County residents that register for the Maui Resident Program will receive free parking at all PARK MAUI beach locations. Within small towns, Hawaii residents will receive two hours FREE in off-street lots and garages in Lahaina and Wailuku towns and a discounted fee for additional hours (cost will be announced soon).
Employees within the small towns and around the resort areas will be able to apply for an employee permit so that they do not need to worry about moving their car during a shift.
Important information for PART-TIME and NON-RESIDENTS regarding the PARK MAUI program.
For the County’s PARK MAUI program, non-residents are defined as those without a valid Hawaii State Driver’s license.
Yes. Part-time and non-residents will be required to pay for parking at all PARK MAUI paid parking locations, but the paid parking experience will still be easy and convenient. Non-residents will have the option to pre-purchase a bulk parking pass online or upon arrival to the island. Alternatively, they could pay for parking à la carte at a pay station or with the PARK MAUI mobile application.
There will be two tiers for non-resident parking passes: a Premium Pass and a Standard Pass. The purchase of a Premium Pass will provide non-residents unlimited access to all beach parks and town locations in the program. The Standard Pass will include access to only PARK MAUI beach park locations. To access the premium locations, passholders with the Standard Pass will still need to pay for that parking à la carte. Passholders will still be subject to any posted time limits.
There will be pay stations and a PARK MAUI mobile application in order to pay for parking à la carte. Premium passholders will not be required to pay an additional fee at any locations since they are all included within the price of the pass.
The County will be working with our parking consultant to develop a fee structure. Once the County Council approves the fee structure, then the parking rates will be published on this parkmaui.com website. Information will also be shared via social media, the press, visitor industry and various community outreach efforts.
es. In addition to the pay stations, a mobile payment application will also be offered as a payment option at all PARK MAUI locations.
You will be able to start a parking session, register your license plate and/or pay a fee from your phone. You can even opt to get notified by text when your parking session is about to expire and extend your parking time.
A smart device is not required since there will be the option of calling a phone number to complete their payment. In locations where parking sessions may be extended, the mobile application can provide the option to extend the session remotely.
Yes. An automated parking permit management system will offer a convenient way for customers to purchase parking permits and manage their permit details. The Parking Operator will administer the permit programs, review and approve applications, and provide customer support. The same permit management system will be utilized to offer, monitor, and manage a variety of parking permit types.
An online portal will be provided with self-managed accounts to login, create an account, apply for a permit, upload supporting documentation, purchase, and make edits. The County will define the policies, and the Parking Operator will review pending applications, review supporting documentation, approve/deny applications, send notifications and alerts, and run reports.
The use of parking permits will allow the County to offer special parking privileges to qualifying user groups. Employee parking permits will be an important option as parking policies are introduced in commercial areas to ensure that employees have convenient and affordable parking options. In addition the creation of a residential permit system may be needed to prevent spill over into residential neighborhoods.
The County is partnering with Flowbird to provide pay stations around town, as well as to build a mobile app to manage your parking sessions. You will be able to start a parking session, register your license plate or pay a fee from your phone. You can even opt to get notified by text when your parking session is about to expire and extend your parking time.
Pay stations will be utilized for all on-street and surface lot paid parking locations. Compared with single-space parking meters, pay stations have the following benefits:
The County will also be looking for pay stations that allow various departments to communicate important messaging to visitors.
The operator, Diamond Parking, will provide Parking Ambassador staff to enforce parking regulations at all PARK MAUI locations. Importantly, this will be a customer service-based program that prioritizes education and compliance.
Parking Ambassadors will be customer service agents and will proactively assist patrons with following the rules. Parking Ambassadors will use handheld devices to issue warning notices and parking citations. Additionally, their vehicles will be equipped with license plate recognition technology to maximize efficiency and collect ongoing parking data.
The Maui Police Department will be partnering with Diamond Parking to patrol parking areas, encourage compliance and enforce parking violations. All parking citations will continue to follow the parameters of the Maui County Code and be handled by State of Hawaii judiciary.
Paid parking and parking permit revenue will be deposited into a parking revenue fund. This will be a revolving fund with the purpose providing funding for the County’s parking operation including maintenance, repair, security, safety, improvement, equipment, beautification, expansion, staff compensation, parking facility bond payments, and other costs related to providing County parking services.
Once those costs have been fully met, any surplus monies within the fund may also be applied towards the maintenance of County parks, transportation programs or infrastructure, business district management, and cultural and environmental sites.
PARK MAUI will be implemented in phases. In the Pilot phase the following parking locations will be addressed:
Phase 1:
Ulua/Mokapu: County Parks & Recreation surface parking lot
Kamaole III: County Parks & Recreation surface parking lot
Phase 2:
Lahaina Town: On-street parking spaces and surface parking lots
Wailuku Town: County parking structure (under construction) and surrounding on-street parking spaces and off-street parking lot
There are different parking challenges within small town areas compared with County park and beach lots. The initial pilot locations were selected to evaluate the PARK MAUI program in both types of environments. Both Lahaina Town and Wailuku Town were evaluated previously as part of the 2018 Parking Action Plan and both locations face parking management challenges that will be alleviated by the PARK MAUI program. To learn more about these specific parking areas, click here.
Yes. After the Pilot program the County will be looking at other island locations where parking solutions need to be addressed.
Each location will be evaluated by the parking team and location specific advisory groups to determine appropriate policies, assess equipment type, quantities and placement, and identify site-specific considerations. This process will involve stakeholder outreach to ensure that the solutions address the needs of the community.
Sign up to receive the latest news and updates on PARK MAUI.